Legal
Privacy Policy
How we collect, use, and protect your information when you use our app and website.
Effective Date
August 6, 2026
Radio Tele Ole Haiti (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we handle information when you use our website, mobile app, and related services (collectively, the “Services”).
1. Information we collect
- Account and contact information: when you create an account, subscribe to our newsletter, or use our contact form, we may collect your name, email address, and any message you provide.
- Usage and device information: we collect technical data such as your IP address, browser type, device type, operating system, and app usage to help us improve performance and security.
- Streaming preferences: we may store your playback settings and preferences to improve your live TV and radio experience.
2. How we use your information
- To provide and maintain our streaming, news, music, and community services.
- To respond to your inquiries, process requests, and send updates you have opted in to receive.
- To monitor app performance, diagnose errors, and protect against misuse or security threats.
- To comply with legal obligations and enforce our terms.
3. Sharing and third-party services
- We do not sell your personal information.
- We may share data with trusted service providers who help us host, stream, analyze traffic, send emails, or process payments. These providers are contractually bound to protect your data.
- We may disclose information when required by law, court order, or to protect our rights and users' safety.
- Advertising and analytics partners may collect data through cookies or similar technologies in accordance with their own privacy policies.
4. Cookies and tracking technologies
- Our app and website use cookies and similar technologies to remember preferences, analyze traffic, and serve relevant advertisements.
- You can control cookies through your device or browser settings. Disabling cookies may affect certain features.
5. Data security
- We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or alteration.
- No method of transmission over the internet is completely secure. We cannot guarantee absolute security.
6. Children's privacy
- Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
- If you believe we have collected information from a child under 13, please contact us and we will delete it promptly.
7. Your rights and choices
- You may access, update, or delete your account information by contacting us.
- You may unsubscribe from marketing emails at any time using the link in each email.
- Depending on your location, you may have additional rights under applicable privacy laws.
8. Changes to this policy
- We may update this privacy policy from time to time. The updated version will be posted on this page with a revised effective date.
- Continued use of the app or website after changes means you accept the updated policy.
Contact us
If you have questions about this Privacy Policy or how we handle your data, please reach out.
info@radioteleole.com
Brooklyn, NY, USA